MSPAssist follows prominent and proven customer services skills and help instill the industry specific skillset to all its employees under our regular training sessions. All the engineers at MSPAssist have proven oral communication skills and hence can talk to the end users over the phone calls if needed.
- US: 1 (754) 757-8146
- CANADA: 1 (778) 508-7365
- INDIA: 91 (172) 467-7177
I am an entrepreneur with strong skills in offering the remote IT support to the MSP businesses. I currently am running a professionally driven IT company since 2010 and we offer the support to the MSP businesses worldwide. The areas covered in our support provided to our clients include: - Connectwise Automate - Connectwise Manage - Kaseya - Patch Management - Backup administration (Veeam, Storagecraft Shadowprotect. Datto etc.) - AV (Webroot, Cylance, SentinelOne, ESET, Trend Micro) - Microsoft Office 365 - Microsoft Windows Servers - CommVault Backups - Powershell scripting - NOC for IT