OUR TEAM
Management Team
Harjit Kaur
Chief Executive Officer (CEO)
Ms. Harjit Kaur is Chief Executive Officer of MSPAssist. Harjit has done masters in Economics and is responsible for business development, relationship management & liaison with corporates. She has been a driving force behind MSPAssist global success over the years with her great share of knowledge and feedback in overall operations and client handling. She is a thorough leader with her ability to effectively communicate with technical, operations and business audiences. She is a result oriented individual with great skills in time management and operations management. She also has solid hands-on experience in recruitment & talent acquisition. Under her guidance MSPAssist has earned ISO 9001:2008 certification and she believes in the quality service delivery model as a key to the success.
Mandeep Singh
Chief Technology Officer (CTO)
Mr. Mandeep Singh is Chief Technology Officer of MSPAssist and is responsible for the technical operations. Mandeep has done engineering in Computers in the year 2002. He has spent few years initially of his career working with brands like PepsiCo and Quark before starting MSPAssist in year 2010. Mandeep is a visionary entrepreneur and is catalyst behind the success of MSPAssist. Under his leadership, MSPAssist has earned award for “Top 20 Promising Infrastructure Management Companies” in year 2015 and has been among the leading companies in providing the remote support to the MSP businesses. Trust and loyalty have been the foundation of MSPAssist since its inception. Mandeep has done various technical certifications like CCNP (Cisco Certified Network Professional), MCSE (Microsoft Certified System Engineer) and CompTIA. Mandeep has extensive skills in providing infrastructure support for IT businesses and consulting for the MSP businesses. He has vast experience in setting up the Offshore Delivery Centers to offer IT Services, leveraging offshore advantages and to build streamlined processes to maximize the profitability for the businesses.
Sandeep Handa
Business Development Head
Mr. Sandeep Handa is Chief Information Officer of MSPAssist and is responsible for managing the information systems of the company along with formulating the organizational goals. His association is critical in managing the overseas projects and processes that MSPAssist is handling and he ensures the right selection, execution and management of the IT resources. Mr Sandeep holds a Bechelor of Engineering in electronics and has several certifications including PRINCE2 certified Practitioner, ITIL Expert, ISO/IEC 27001 ISMS Lead Auditor, COBIT5 Foundation, Certified Information Systems Auditor (CISA), Simplilearn CompTIA A+ from Pluralsight, CompTIA Cloud+ from Simplilearn, IBM Certified Occupational Health & Safety Certificate for AP & Canada, Microsoft Certified Professional & CISCO Certified Network Associate Experience over 10 years
Technical Team
Pawan Singh
Sr. Server Administrator
Pawan is a senior IT professional in our team and focuses on providing the support for escalated tickets and high end RMM consulting and support for Kaseya. He has strong knowledge of delivering remote support for L3 tasks and is an excellent addition to our team. Pawan has done Masters in computer applications and has various certifications like Microsoft, Cisco and VMWare under his belt.
Manmohan Singh
Technical Lead
Manmohan plays a technical lead role in providing remote support for the Windows, servers, Backups, Active Directory, Antivirus and Firewall. He is a skilled administrator with more than 10 years of working experience. He holds bachelor’s degree in computer application with certifications which include MCP, MCSA & CCNA.
Nitish Arora
Technical Lead
Nitish – A University Gold Medalist with Master’s in computer Networking, Bachelor of Computer Applications, Cisco Certified Network Associate, MCP, EC-Council CEH v6, ECSS (EC-Council Certified Security Specialist). Over 10 Years of hands on experience of server and network management, having a core knowledge of Routers and switches, Firewall (SonicWall, Fortinet, Cisco ASA, VMWare, Hyper-V Microsoft and LINUX servers. Working as a Technical lead for Kaseya /Server administration team, handling different projects for MSP’s overseas and providing support to the more than 200 Microsoft windows/hyper v servers.
Gaurav Arora
Sr. IT Administrator
Gaurav holds a B. Tech Degree from Punjab Technical University and has an experience of more than 5 years in his domain. He is a Microsoft Certified professional. His administration skills around the backup administration and management has been superb along with the ability to handle the server migration tasks.
Amit Pant
Sr. IT Administrator
Amit is a senior remote support specialist for Windows and servers including Active Directory & Exchange. He has been instrumental in dealing with the L3 tasks that relates to the remote support and troubleshooting of the servers. Also, he has an expertise knowledge of migrating office 365 from Exchange. Currently handling the networking projects of the MSP assist and managing their firewalls.
Vikram Singh Gautam
Sr. Server Administrator
Vikram plays a lead role in providing remote support for the Windows servers, Exchange and Firewall. His technical competencies include Labtech management, Webroot administration and PowerShell scripting. He holds a bachelor’s degree with certifications that include A+, N+, MCSA and MCITP.
Sumit
Sr. Support Executive
Sumit is a multi-talented IT professional with excellent remote support skills over phone and has expertise knowledge of Windows based OS. He has a good command over various RMM tools like Labtech and Kaseya and is currently providing a remote support to the overseas clients on Windows 2012 servers, Firewall like SonicWALL and desktops-based OS. He holds a bachelor’s degree in computer science.
Vishaldeep Singh
Remote Support Executive
Vishal works as a remote support executive for the MSP businesses overseas and currently handling various operations like Labtech administration, patch management, server and desktop administration along with managing the backup and disaster recovery of the servers. He holds a bachelor’s degree in Electronics with certification in Microsoft server 2008.
Nitish
Remote Support Executive
Nitish works as a remote support executive for the MSP businesses and has an in-depth knowledge of RMM tools like Labtech and Connect-Wise including integration and setup of the mentioned applications, Managing Shadow protect and various cloud backups and providing support for them. Expertise knowledge of various antivirus servers/consoles such as Webroot, ERAS server, Symantec and deals with windows servers and Virtualizations too. Holds a bachelor’s degree in Electronics and Communications.
Amanpreet Kaur
Junior IT Admin
Amanpreet works as a Junior IT Admin for the MSP business and provides support on the various operations like Labtech administration, Patch management, Scripting, Server and Desktop administration along with managing the Backup and Disaster recovery for the servers. She holds a bachelor’s degree in computer science with certification in Microsoft server 2008.
Mir Shahid
Jr. IT Administrator
Mir Shahid works as a Junior IT Admin for the MSP businesses and provide support for the various operations like Labtech administration, Kaseya Administration, Patch management, Server and Desktop administration. He manages Shadow protect, Veeam and various cloud backups and provides support for them. He has worked on various antivirus servers/consoles such as Webroot, Symantec etc. He holds Bachelor’s degree in Electronics and Communication.
Kamal Saini
Jr. Remote Support Executive
Kamal works as a remote Support Executive for MSP Businesses and has a good knowledge of RMM tools like Labtech and Connect-Wise including integration and setup of the mentioned applications, worked on various antivirus servers/consoles such as Webroot, ERAS server, Symantec etc and deals with windows servers/Workstations and Virtualization too. Diploma in Electronics and Communications. MCSE and CCNA certified.
Summy Kumar
IT Administrator
Summy is an experienced IT professional and carries an experience of 4+ years. Being an MCSA certified with skill set containing Windows servers(2008, 2012 R2), Active directory, VM ware, Hyper-V, VPN servers. Managing server infrastructures across multiple Windows platforms, troubleshooting and maintenance of physical servers.
Neeraj Salaria
Sr. IT Administrator
Neeraj holds a position of a Sr. IT Administrator in our team and focuses on providing the support for escalated tickets and high end RMM consulting and support for Kaseya. Managing Data Center(servers (IBM, DELL, HP & Cisco) & more than 200 virtual Servers hosted on VMware, Active Directory, MS-Exchange, NAS – SAN storage servers, user data backup (Asigra), Virtualization (VMware 6.0), McAfee SIM Anti-virus server, Firewall (Check-point), Routers & Switches. He has been instrumental in dealing with any level 3 task related to the remote support and troubleshooting for these servers.
Pawan Kumar
Jr. IT Administrator
Pawan stands out to be a talented Jr. IT Admin with excellent remote support skills and has excellent knowledge of Windows based OS. He has knowledge of various RMM tools like Labtech and Kaseya and provide support for the various operations like Labtech administration, Patch management,Server and Desktop administration as well as remote support for the Windows 2012 servers, Firewall like Sonicwall and desktops based OS. Pawan has done Bachelor of technology in Computer Science.
Rachit Nagpal
Jr. IT Administrator
Rachit holds a position as a Jr. IT Administrator with Msp Assist provides the real-time support for the MSP businesses in managing the Windows based servers, Backup applications like Shadowprotect and Veeam, Labtech and AV administration. He holds a Bachelor degree in Computer Science and is a keen performer and provides support for the various operations like Labtech administration, Patch management, Scripting, Server and Desktop administration along with managing the Backup and Disaster recovery for the servers.
Abhishek Kaushal
Sr. IT Administrator
Abhishek Kaushal is a Sr. Systems administrator with 5 years of strong experience in managing windows servers and network infrastructures. His skill set includes Windows servers(2008, 2012 R2), Active directory, VM ware, Cloud servers, Firewalls, Backups, Windows Client machines. A skilled problem identifier and trouble-shooter comfortable in managing systems, projects and teams in a range of IT environment. He is having strong knowledge of configuring and deploying IT infrastructures to achieve high availability and performance.
Priyanka
Jr. IT Administrator
Priyanka carries an experience of 1.5+ years as a Jr. IT Admin associated with Msp Assist. She has experience working with the MSP Businesses in providing remote support to the clients with various operations in Labtech & Kaseya administration, server and desktop administration along with handling backups and patching process. She also possesses good understanding of Active Directory & Domain architecture with a bachelor degree holder in electronics and communication engineering.
Development Team
Sourav Kumar
Sr. PHP Developer
Sourav comes out to be a hardworking individual carrying an extensive experience as a Sr. PHP Developer with us. He is a technically sound person in his field, carries good knowledge in latest technologies and is dedicated towards his work.
HR Team
Avneet Kaur
Sr. Executive - HR
Avneet is self-motivated and hardworking Human Resource professional with an experience in all aspects of HR. She is able to use her own initiative and work as part of a team. She has proven leadership skills, including managing and motivating other staff to achieve company objectives.
Ishita Burman
Executive - HR
Ishita stands out to be a result oriented, quick learner carrying hands on experience in recruitment and generalist profile holding the position of an Executive-HR who can effectively manage the human resources of the organization which optimizes productivity, profitability and ensures employee satisfaction to the fullest.
Sarita Kinger
Admin Manager
Sarita is an experienced professional taking care of all the admin activities in supporting operations by supervising staff, planning, organizing, and implementing administrative systems. She is responsible for maintaining administrative staff by recruiting, selecting, orienting, and training employees, maintaining a safe and secure work environment, developing personal growth opportunities for the staff.
Accounts
Anoop Kumar
Accounts Executive
Anoop stands out to be an accounting professional carrying 6+ years of industry experience and has wide knowledge on accounting software’s like Tally, QuickBooks and handling audits, balance sheets, Bank reconciliation and Statutory Compliances such as TDS, GST Return, Service Tax, Tax Audit, Excise return (ER-1) etc.