OUR TEAM
Management Team
Ms. Harjit Kaur is Chief Executive Officer of MSPAssist. Harjit has done masters in Economics and is responsible for business development, relationship management & liaison with corporates. She has been a driving force behind MSPAssist global success over the years with her great share of knowledge and feedback in overall operations and client handling. She is a thorough leader with her ability to effectively communicate with technical, operations and business audiences. She is a result oriented individual with great skills in time management and operations management. She also has solid hands-on experience in recruitment & talent acquisition. Under her guidance MSPAssist has earned ISO 9001:2008 certification and she believes in the quality service delivery model as a key to the success.
Mr. Mandeep Singh is Chief Technology Officer of MSPAssist and is responsible for the technical operations. Mandeep has done engineering in Computers in the year 2002. He has spent few years initially of his career working with brands like PepsiCo and Quark before starting MSPAssist in year 2010. Mandeep is a visionary entrepreneur and is catalyst behind the success of MSPAssist. Under his leadership, MSPAssist has earned award for “Top 20 Promising Infrastructure Management Companies” in year 2015 and has been among the leading companies in providing the remote support to the MSP businesses. Trust and loyalty have been the foundation of MSPAssist since its inception. Mandeep has done various technical certifications like CCNP (Cisco Certified Network Professional), MCSE (Microsoft Certified System Engineer) and CompTIA. Mandeep has extensive skills in providing infrastructure support for IT businesses and consulting for the MSP businesses. He has vast experience in setting up the Offshore Delivery Centers to offer IT Services, leveraging offshore advantages and to build streamlined processes to maximize the profitability for the businesses.
Mr. Sandeep Handa is Chief Information Officer of MSPAssist and is responsible for managing the information systems of the company along with formulating the organizational goals. His association is critical in managing the overseas projects and processes that MSPAssist is handling and he ensures the right selection, execution and management of the IT resources. Mr Sandeep holds a Bechelor of Engineering in electronics and has several certifications including PRINCE2 certified Practitioner, ITIL Expert, ISO/IEC 27001 ISMS Lead Auditor, COBIT5 Foundation, Certified Information Systems Auditor (CISA), Simplilearn CompTIA A+ from Pluralsight, CompTIA Cloud+ from Simplilearn, IBM Certified Occupational Health & Safety Certificate for AP & Canada, Microsoft Certified Professional & CISCO Certified Network Associate Experience over 10 years
Technical Team
Pawan Singh
Sr. Server Administrator
Pawan is a senior IT professional in our team and focuses on providing the support for escalated tickets and high end RMM consulting and support for Kaseya. He has strong knowledge of delivering remote support for L3 tasks and is an excellent addition to our team. Pawan has done Masters in computer applications and has various certifications like Microsoft, Cisco and VMWare under his belt.
Manmohan Singh
Technical Lead
Manmohan plays a technical lead role in providing remote support for the Windows, servers, Backups, Active Directory, Antivirus and Firewall. He is a skilled administrator with more than 10 years of working experience. He holds bachelor’s degree in computer application with certifications which include MCP, MCSA & CCNA. He supervises the entire shift for junior and mid-level IT support executives. He also works with the MSP and offer them the remote IT support for the L3 tasks.
Nitish Arora
Technical Lead
Nitish – A university gold medalist with Master of Computer Networking, Bachelor of Computer Applications, CCNA (Cisco Certified Network Associate), MCP, EC-Council CEH v6, ECSS (EC-Council Certified Security Specialist). Over 10 Years of hands on experience of server and network management, having a core knowledge of routers and switches, firewall (SonicWall, Fortinet, Cisco ASA, VMWare, Hyper-V from Microsoft and LINUX servers. Working as a Technical Lead for helpdesk and NOC team, handling different projects for MSP’s overseas and providing support to the complex environment with more than 200 servers.
Gaurav Kumar
Sr. IT Administrator
Gaurav holds a B-tech degree from Punjab Technical University and has an experience of more than 5 years in the field of IT support. He is a Microsoft Certified professional with strong focus on the Microsoft Exchange, Office365, Windows active directory and related technologies. His administration skills around the backup administration and management has been fantastic and he has tremendous skills to handle the server migration tasks.
Amit Pant
Sr. IT Administrator
Amit is a senior remote support specialist for Windows based servers including Active Directory & Exchange. He has been instrumental in dealing with the L2 – L3 tasks that relates to the remote support and troubleshooting of the servers. He also possesses excellent knowledge of migrating office 365 from on-premises mail servers like Microsoft Exchange. He currently is handling the networking projects of the MSP business and managing their firewalls.
Vikram Singh Gautam
Sr. Server Administrator
Vikram plays a lead role in providing remote support for the Windows servers, Exchange and Firewall. His technical competencies include Connectwise Automate management, Webroot administration and PowerShell scripting. He holds a bachelor’s degree with certifications that include A+, N+, MCSA and MCITP.
Sumit
Sr. Support Executive
Sumit is a multi-talented IT professional with excellent remote support skills and has good knowledge of Windows based OS. He has a good command over various RMM tools like Connectwise Automate and Kaseya. He currently is providing remote support to an overseas client on Windows servers, firewall like SonicWALL and desktops. He holds a bachelor’s degree in computer science engineering.
Gaurav Arora
Remote Support Executive
Gaurav works as a remote support executive for the MSP businesses overseas and currently handling various operations like Connectwise Automate administration, patch management, server and desktop administration along with managing the backup and disaster recovery of the servers. He holds a bachelor’s degree in Electronics with certification in Microsoft server 2008.
Amanpreet Kaur
Junior IT Admin
Amanpreet works as a Junior IT Admin for the MSP business and provides support on the various operations like Connectwise Automate administration, patch management, Powershell scripting, server and desktop administration along with managing the backup and disaster recovery for the servers. She holds a bachelor’s degree in computer science with certification in Microsoft server 2008.
Mir Shahid
Jr. IT Administrator
Mir Shahid works as a Junior IT Admin with the MSP businesses and provide support for the various operations like Connectwise Automate administration, Kaseya Administration, Patch management, server and desktop administration. He manages Storagecraft Shadowprotect, Veeam and various cloud backups and provides support for them. He has worked on various antivirus servers/consoles such as Webroot, Symantec etc. He holds bachelor’s degree in electronics and communication.
Kamal Saini
Jr. Remote Support Executive
Kamal works as a remote Support Executive for MSP Businesses and has a good knowledge of RMM tools like Labtech and Connect-Wise including integration and setup of the mentioned applications, worked on various antivirus servers/consoles such as Webroot, ERAS server, Symantec etc and deals with windows servers/Workstations and Virtualization too. Diploma in Electronics and Communications. MCSE and CCNA certified.
Summy Kumar
IT Administrator
Summy is an experienced IT professional and carries an experience of 4+ years. Being an MCSA certified with skill set containing Windows servers(2008, 2012 R2), Active directory, VMware, Hyper-V, VPN servers. He has been managing server infrastructures across multiple Windows platforms, troubleshooting and maintenance of physical servers. He holds the bachelor’s degree in electronics and communication and is VMWare and Microsoft certified.
Neeraj Salaria
Sr. IT Administrator
Neeraj holds a position of a Sr. IT Administrator in our team and focuses on providing the support for escalated tickets and high end RMM consulting and support for Kaseya. He is managing the data center with Microsoft servers and physical servers from IBM, DELL & HP. He has been managing more than 200 virtual Servers hosted on VMware. He knows Active Directory, Microsoft Exchange, NAS, SAN storage servers, user data backup (Asigra), virtualization (VMware 6.0), McAfee SIM anti-virus server, firewall (Check-point), Routers & Switches. He has been instrumental in dealing with any level 3 task related to the remote support and troubleshooting for these servers.
Rachit Nagpal
Jr. IT Administrator
Rachit holds a position as a Jr. IT Administrator with MSPAssist and provides the real-time support for the MSP businesses in managing the windows-based servers, backup applications like Shadowprotect and Veeam, Connectwise Automate and AV administration. He holds a bachelor’s degree in computer science and is a keen performer and provides support for the various operations like Connectwise Automate administration, patch management, powershell scripting, server and desktop administration. He holds Bachelor of Technology in Computer Science.
Priyanka
Jr. IT Administrator
Priyanka carries an experience of 2+ years as a Jr. IT Admin with MSPAssist. She has experience working with the MSP Businesses in providing remote support to the clients with various operations in Connectwise & Kaseya administration, server and desktop administration along with handling backups and patching process. She also possesses good understanding of Active Directory & domain architecture. She has done bachelor’s degree in electronics and communication engineering plus masters in computer networks. She also is Microsoft certified professional.
Sahil Sharma
Jr. IT Administrator
Sahil is working with MSPAssist as a Jr. IT Administrator with excellent remote support skills on currently handling the NOC, Veaam based backups, server and desktop administration, patch management, supporting the Active Directory based networks for the MSP businesses overseas. He holds a bachelor’s degree in computer science.
Sanjeev Kumar
Jr. IT Administrator
Sanjeev holds a bachelors degree and is associated with us a Jr. IT Administrator responsible to provide remote IT Support to the MSP Businesses with skills expertise in Kaseya, server and desktop administration. His skill set also includes VMWare ESX & EXSI servers, Active Directory Administration with server hardware planning, implementation, troubleshooting and maintenance.
Aditya Saini
Sr. IT Administrator
Aditya is associated with MSPAssist as a Sr. IT Administrator. He holds a bachelor’s degree and possess good communication skills. He is involved in supporting all levels of IT infrastructure from basic desktop support to troubleshooting complex companywide issues. Experienced to Manage Windows server, Email Server, database server, VMware, Webserver, Plesk control panel, Backup management & windows updates.
Ovais Rashid Malla
Jr. IT Administrator
Ovais works as a Junior IT Admin with the MSP businesses and provide support for the various operations like Connectwise Automate administration, Kaseya Administration, Patch management, server and desktop administration. He has also worked on various antivirus servers/consoles such as Webroot, Symantec etc. He holds Master’s degree in Computer application.
Development Team
Sourav Kumar
Sr. PHP Developer
Sourav comes out to be a hardworking individual carrying an extensive experience as a Sr. PHP Developer with MSPAssist. He is a technically sound person in managing the WordPress and knows setting up the e-commerce-based websites using WooCommerce. He also carries good knowledge working on various online marketplaces and could setup the payment gateway solution for the websites.
Business Development
Shreya Rattan
Business Development Executive
Shreya works as a Business Development Executive for the MSP Assist at the international level and locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. She also develops negotiating strategies and positions by studying integration of new ventures with company strategies & operations. She holds a Master’s degree in Information Technology with good knowledge on connecting with the prospects through various bidding portals, Setup portfolio on websites and get projects through these websites through client interaction.
HR
Avneet Kaur
Senior Executive – HR
Self-motivated and hard working Human Resources professional with experience in all aspects of HR. Able to use own initiative and work as part of a team. Proven leadership skills, including managing and motivating other staff to achieve company objectives. An effective communicator at all levels within the organisation. Good problem solving and analytical skills.
Accounts
Anoop Kumar
Accounts Executive
Anoop stands out to be an accounting professional carrying 6+ years of industry experience and has wide knowledge on accounting software’s like Tally, QuickBooks and handling audits, balance sheets, Bank reconciliation and Statutory Compliances such as TDS, GST Return, Service Tax, Tax Audit, Excise return (ER-1) etc.
