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  • contact@mspassist.net

OUR TEAM


Management Team

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Harjit Kaur

Chief Executive Officer (CEO)

Ms. Harjit Kaur is Chief Executive Officer of MSPAssist. Harjit has done masters in Economics and is responsible for business development, relationship management & liaison with corporates. She has been a driving force behind MSPAssist global success over the years with her great share of knowledge and feedback in overall operations and client handling. She is a thorough leader with her ability to effectively communicate with technical, operations and business audiences. She is a result oriented individual with great skills in time management and operations management. She also has solid hands-on experience in recruitment & talent acquisition. Under her guidance MSPAssist has earned ISO 9001:2008 certification and she believes in the quality service delivery model as a key to the success.

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Mandeep Singh

Chief Technology Officer (CTO)

Mr. Mandeep Singh is Chief Technology Officer of MSPAssist and is responsible for the technical operations. Mandeep has done engineering in Computers in the year 2002. He has spent few years initially of his career working with brands like PepsiCo and Quark before starting MSPAssist in year 2010. Mandeep is a visionary entrepreneur and is catalyst behind the success of MSPAssist. Under his leadership, MSPAssist has earned award for “Top 20 Promising Infrastructure Management Companies” in year 2015 and has been among the leading companies in providing the remote support to the MSP businesses. Trust and loyalty have been the foundation of MSPAssist since its inception. Mandeep has done various technical certifications like CCNP (Cisco Certified Network Professional), MCSE (Microsoft Certified System Engineer) and CompTIA. Mandeep has extensive skills in providing infrastructure support for IT businesses and consulting for the MSP businesses. He has vast experience in setting up the Offshore Delivery Centers to offer IT Services, leveraging offshore advantages and to build streamlined processes to maximize the profitability for the businesses.

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Sandeep Handa

Business Development Head

Mr. Sandeep Handa is Chief Information Officer of MSPAssist and is responsible for managing the information systems of the company along with formulating the organizational goals. His association is critical in managing the overseas projects and processes that MSPAssist is handling and he ensures the right selection, execution and management of the IT resources. Mr Sandeep holds a Bechelor of Engineering in electronics and has several certifications including PRINCE2 certified Practitioner, ITIL Expert, ISO/IEC 27001 ISMS Lead Auditor, COBIT5 Foundation, Certified Information Systems Auditor (CISA), Simplilearn CompTIA A+ from Pluralsight, CompTIA Cloud+ from Simplilearn, IBM Certified Occupational Health & Safety Certificate for AP & Canada, Microsoft Certified Professional & CISCO Certified Network Associate Experience over 10 years

Technical Team

Pawan Singh

Sr. Server Administrator

Pawan is a senior IT professional in our team and focuses on providing the support for escalated tickets and high end RMM consulting and support for Kaseya. He has strong knowledge of delivering remote support for L3 tasks and is an excellent addition to our team. Pawan has done Masters in computer applications and has various certifications like Microsoft, Cisco and VMWare under his belt.

Manmohan Singh

Technical Lead

Manmohan plays a technical lead role in providing remote support for the Windows servers, Backups, Active Directory, Antivirus and Firewall. He is a skilled administrator having more than ten years of experience in different (Public and Private) Projects. He holds bachelors degree in computer application with certifications include MCP,MCSA,CCNA.

Nitish Arora

Technical Lead

He is qualified Master in Computer Networking with University Gold Medalist, Bachelor of Computer Applications, Cisco Certified Network Associate, MCP, EC-Council CEH v6, ECSS ( EC-Council Certified Security Specialist). Over 5 Years of Hands on experience with server and network management, Good knowledge of Routers and switches, Firewall ( SonicWall, Fortinet, Cisco ASA, VMWare,Hyper-V Microsoft and LINUX servers. Working as a Kaseya administrator/Server administrator with Technospecs Technologies handling different project for MSP overseas handling more than 200 Microsoft windows/hyper v servers.
Specialities: Kaseya administration,Automation, Kaseya scripting,LabTech,ITILv3,Windows Servers, Hyperv, Remedy, Oracle eCRM,Connectwise, Autotask, Whatup Gold Utility, Nagios,DRAC, RRD2,MRTG, PRTG, Infovista

Gaurav Arora

Sr. IT Administrator

He holds B. Tech Degree from Punjab Technical University and have experience of around 5+ years in his domain. He is Expert Microsoft Certified.

Amit Pant

Sr. IT Administrator

Amit is senior remote support specialist for Windows servers including Active Directory and Exchange. He has been instrumental in dealing with any level 3 task related to the remote support and troubleshooting for these servers. He has done various Exchange to Office365 migrations.

Vikram Singh Gautam

Sr. Server Administrator

Vikram plays a technical lead role in providing remote support for the Windows servers, Exchange and Firewall. He has strong skills with the Labtech management, Webroot administration and Powershell scripting. Vikram has done Bachelor’s degree and has certifications that include A+, N+, MCSA and MCITP.

Abhishek Aggarwal

Sr. Support Executive

Abhishek is a multi-talented IT professional with excellent remote support skills over phone and has excellent knowledge of Windows based OS. He has knowledge of various RMM tools like Labtech and Kaseya and has provided remote support for the Windows 2012 servers, Firewall like Sonicwall and desktops based OS. Abhishek has done Bachelor of technology in Electronics and Communications.

Sumit

Sr. Support Executive

Sumit is a multi-talented IT professional with excellent remote support skills over phone and has excellent knowledge of Windows based OS. He has knowledge of various RMM tools like Labtech and Kaseya and has provided remote support for the Windows 2012 servers, Firewall like Sonicwall and desktops based OS. Abhishek has done Bachelor of technology in Electronics and Communications.

Benjamin

NOC Support Executive

Benjamin works as a Junior IT Admin for the MSP businesses and provide support for the various operations like Labtech administration, Patch management, Scripting, Server and Desktop administration for the servers. He holds a Bachelor Of Science in Information Technology and has done Certification in Microsoft server 2008.

Ravjot Singh

Remote Support Executive

Ravjot Provides remote support for the MSP business and has tremendous knowledge of the RMM tools like kaseya, labtech and PSA application like Autotask. He manages the Shadowprotect , Veeam and various Cloud backup and their Disaster Recovery. He has great knowledge of dealing with the window server, VMware, hyper-V and desktop. Ravjot holds a master in computer science and engineering and has done research on Optimizing Wireless Network using combination of Auto Summarization and EIGRP Protocol.

Vishaldeep Singh

Remote Support Executive

He works as a remote support executive for the MSP businesses and provide support for the various operations like Labtech administration, patch management, server and desktop administration along with managing the backup and disaster recovery for the servers. He holds a Bachelor degree in Electronics and has done certification in Microsoft server 2008.

Amit Kumar

Remote Support Executive

Amit provides the real-time support for the MSP businesses in managing the Windows based servers, Backup applications like Shadowprotect and Veeam, Labtech and AV administration. Amit holds a Bachelor degree in Electronics and has done CCNA certification.

Nitish

Remote Support Executive

Nitish provides remote support for the MSP business and has vast knowledge of RMM tools like Labtech and Connect-Wise and has done various integrations and setup for the mentioned applications. He manages Shadow protect and various cloud backups and provides support for them. He has worked on various antivirus servers/consoles such as Webroot, ERAS server,Symantec. He also deals with windows servers and Virtualization. He has done Bachelor of engineering in Electronics and Communications.

Amanpreet Kaur

Junior IT Admin

Amanpreet works as a Junior IT Admin for the MSP businesses and provide support for the various operations like Labtech administration, Patch management, Scripting, Server and Desktop administration along with managing the Backup and Disaster recovery for the servers. She holds a Bachelor degree in Computer Science and has done certification in Microsoft server 2008.

Development Team

Bhoopendra

Web Developer

He has a experience of 3 years.He has a good knowledge of php frameworks, Wordpress, Magento, core Php.He holds a master degree in Computer Science.

Rajat Gautam

Web Designer

He is a skilled web designer, more than 2 years of experience. He stays on the top of the latest standard based web technologies to help to create interesting, interactive and nice- looking designs. He uses Photoshop, PHP, HTML5, CSS3, which leads him to boost the designing department. He holds bachelor of Computer Application.

HR Team

Avneet Kaur

Executive - HR

Avneet is self-motivated and hardworking Human Resource professional with an experience in all aspects of HR. She is able to use her own initiative and work as part of a team. She has proven leadership skills, including managing and motivating other staff to achieve company objectives.

Training Team

Heena Nagpal

Coordinator - Training

Heena is coordinating the training department. With enormous experience in management of different training related activities, she really has boosted the training department to great extent. She does active participation in all the training engagements. Heena has done Master of Business Administration.

Prosenjit Pal

Sr. Trainer – Networking and Hardware

Prosenjit holds an experience of around 16+ years in his domain. He has wide knowledge of networking and hosting solutions.

Sudhakaran Singh

Sr. Java & Android Trainer

Mr. Sudhakaran is a Java and Android trainer with 4+ Years of extensive industrial experience in his domain. His skillsets include Java, Core Java, Advance Java, C, C++, MySql, Javabeans, Hibernate 3, Spring Framework, Data base, HTML5, CSS3, Javascript, Ajax, Oracle, UI design etc. He is very passionate for continuous learning. With his innovative thinking, he is capable to train other as professional in his field.

Shiwani Dawar

Embedded and Matlab Trainer

Shiwani Dawar is a Embedded System and Matlab Trainer. Around 3 years of experience as embedded software development.Hands on experience in C, C++. Knowledge in microcontroller concepts like ARM-7, AVR,PIC,8051,ARDUINO. Good interpersonal skills commitment, result oriented, hard working and zeal to learn new technologies and untertake challenging tasks.

Iqbal Singh

Marketing Executive

Iqbal Singh is business graduate from Punjab’s top B-school and after that he secured his master’s degree in Marketing. As a professional career, he chose to work with best matrimonial company where he was serving to top clients. He joined Chandigarh University, where he was leading Punjab’s three districts for marketing the university programmes. In Technospecs, he is responsible for Punjab and Haryana for marketing.

Diksha

Front Desk Executive

Diksha is front desk executive with more than 2+ year of experience in her domain .She is responsible for maintaining proper records, welcoming visitors, greeting and taking care of all administrative activities. She holds the degree of Bsc. in IT

  • VSA support for MSP
  • Backup IT support
  • Remote IT support
  • Network operations center support
  • White labeled services for MSP
  • Sales support for MSP
  • Cold calling support for MSP
  • VA services
  • Outsourced lead generation for MSP

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