WHO WE ARE
MSPAssist is a division of Technospecs Technologies Pvt Ltd. which is an ISO 9001:2008 certified IT company and is veteran in the field of backend support for the MSP businesses. We are headquartered in Canada and have backend office in India. MSPAssist provides the complete backend support to the IT managed services providers in various areas of their operations. Our parent company i.e. Technospecs is Microsoft Gold partner, Labtech software distributor and Microsoft Office 365 cloud services reseller along with several other vendor associations like VMWare and Cisco.
MSPAssist has strong emphasize on delivering the quality services to our clients and for this reason it has the team of qualified and experienced IT support and professionals. Our office is setup with the state of art IT infrastructure and proven and efficient work practices for overall customer satisfaction. Our office remains open 24 hours a day on weekdays (Mon – Fri) and partial availability on weekends. MSPAssist is capable and reliable IT partner for outsourcing the basic to advanced level tasks for any MSP business because of its experience working remotely for hundreds of established MSP clients and the robust support model that we have built.
MSPAssist offers a wide spectrum of services for the MSP (Managed services providers) businesses like NOC (Network operations center), RMM consultation, VSA services, Tier I – III helpdesk services, web development, sales support and many more. Please visit our services section to know more about the services we offer.
We strive to become a premier IT services provider passionate to help our clients attain cutting-edge knowledge hence providing them exceptional and best customer service and support.
To grow and flourish as a leading company, to be admired globally to provide utmost IT infrastructure and technical support services.
Minutes response time against the ticket received during the shift
Hours of support to MSP businesses per year
MSP helpdesk tickets being handled per year