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ABOUT US

WHO WE ARE


MspAssist is the subsidiary of Technospecs Technologies Pvt. Ltd, an ISO 9001:2008 certified IT company that is veteran in providing IT managed solutions to the MSP’s worldwide. Established in the year 2008 MspAssist has been a burgeoning organization and have excelled in providing personalized IT services to the businesses globally.

Through all those years in evolution MSPAssist holds pride in associating as Microsoft Gold Partner, Cisco Partner and have been able to hold associations with various other prestigious distributors and resellers like Connectwise Automate software distributor, Microsoft Office 265 Cloud Services reseller, Vmware, etc

At MSPAssist we have team of avant-garde IT professionals who have expertise in providing the best solutions to your IT business in the fields as NOC, RMM Consultation, VSA Services, Tier I – III helpdesk services, Web Development, Sales Support.

We possess experience in working remotely for hundreds of established MSP clients. MSPAssist is a capable and reliable IT partner for outsourcing the basic level tasks to advanced level tasks for any MSP business, since we are very confident on the robust support model that we have built and the outcome of which has been very positive with every client of ours.

Our office is setup with proven state of art IT infrastructure and efficient work practices as we know that every client is unique & we strive to deliver an individual, innovative and affordable solution every time to ensure customer satisfaction.

Our office remains open 24 hours a day on weekdays (Mon – Fri) with partial availability on weekends.

OUR VISION


We strive to become a premier IT service provider, ardent to help our clients attain their respective business goals and providing them with exceptional and the best customer service experience.

OUR GOAL


To grow, flourish as a leading company and to be admired globally by providing the utmost IT infrastructure and technical support services.

OUR MILESTONES


5

Minutes response time against the ticket received during the shift

300

MSP Businesses

50000

Hours of support to MSP businesses per year

1000

MSP helpdesk tickets being handled per year

  • Best NOC support for MSP
  • Managed services providers backend IT helpdesk
  • Remote support for MSP
  • 24x7 NOC support for MSP
  • VSA services for MSP
  • Adhoc support for MSP
  • Outsourced IT support
  • Sales support for MSP
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