MSPAssist has subscribed to the various online technical training portals like CBTNuggets and Microsoft partner programs. These programs help the engineers at MSPAssist upgrade their RMM (remote monitoring and management) skills like Microsoft, network administration and other technologies up to date. MSPAssist also assigns to its engineer the courses under vendor training programs like Connectwise Automate (formerly Labtech), Kaseya, Autotask, Veeam etc. This would help the engineers at MSPAssist get the training on any upcoming changes to the software and learn it.
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I am an entrepreneur with strong skills in offering the remote IT support to the MSP businesses. I currently am running a professionally driven IT company since 2010 and we offer the support to the MSP businesses worldwide. The areas covered in our support provided to our clients include: - Connectwise Automate - Connectwise Manage - Kaseya - Patch Management - Backup administration (Veeam, Storagecraft Shadowprotect. Datto etc.) - AV (Webroot, Cylance, SentinelOne, ESET, Trend Micro) - Microsoft Office 365 - Microsoft Windows Servers - CommVault Backups - Powershell scripting - NOC for IT