Sales is a backbone of the MSP businesses and it is imperative that sales funnel never goes empty. However the question comes as to how to generate sales and how to improve the existing process of handling the qualified prospects and leads. MSPAssist has qualified sales support agents on-board who have knowledge and experience in generating the sales from the inbound and outbound sales call handling processes. The sales support agent from MSPAssist would attend any call that arrives on the sales queue and will attend the call thoroughly in a professional manner to know the requirements from the caller and then offering the caller the services that would serve to the requirements posted from the caller and encouraging the caller to sign up for the services with the MSP business. The outbound sales call from the support agent from MSPAssist would ring the phone number of the prospect and handle the call efficiently to convert the qualified lead into the business for the MSP and therefore generate the sales. MSPAssist focuses largely on delivering the services at a highest customer satisfaction level and therefore the sales support services are backed with excellent infrastructure and background environment from our office to boost the services delivery.