Outsourced Backup Management – MSPAssist

Backup Management is one of the most difficult jobs in IT. MSPAssist has a dedicated team of backup experts with over a decade of experience. Outsourced Data Backup is an important part of the Managed Services Provider. MSPAssist provides best and experienced team for outsourced backup management. We ensure client’s business continuity and disaster recovery for their business, our clients completely dependent and rely on us. Backup Team is always looking for constant proactive monitoring, advanced troubleshooting, remediation and something even working with the backup vendor to resolve any issue.

• Daily backup job monitoring and backup portal review.
• Initial backup job setup and configuration (agent and retention policy setup)
• Backup product recommendation based on requirements
• Backup infrastructure review and audit
• Backup failure alerting and integration with your PSA (Connectwise, Autotask, Tigerpaw)
• Backup failure remediation and re-queuing backup jobs
• Remote reboot of BDR’s
• Working with backup vendor for advanced support
• Custom reporting

We support various backup technologies that can make the process of data protection and recovery faster, more secure and more efficient. Our experts enable clients automated data protection and recovery by transmitting data online to secure and off site vaults as selected and designated by the clients. Clients can access the data through a web browser from any central location as offered by most cloud backup vault providers these days. It can make it easier and safer for company to backup data off-site by allowing it to be Managed Service Provider. To some cases the MSP themselves set one of their server/storage device in their data center be available for storing their client’s backups via FTP etc. This can also be monitored and managed by MSPAssist on behalf of the MSP for daily reporting and management purposes.

There are three basic mechanisms for Outsource Backup Management:

Insourcing backup: Invite a vendor to manage your backups using on-site resources, remote resources or both. This backup is best option for medium-to-large-sized organizations.

Online backup: Ship data from your data center over a network to an off-site service provider. Online Backup services are the best option for smaller businesses.

Hosted backup services: Move your primary data to an outside data center with a backup service offering. This backup is limited to companies that like to outsource their services more than a backup.

MSPAssist offers impeccable support to he above listed backup mechanisms as selected and scheduled by the managed services provider (MSP) and manage those for them.

For more details contact us to discuss about Outsourced Backup Management requirement as needed, we will provide you a team of experienced team for the Backup Management.